How Crisp scores work

Three dimensions

After each practice session, Crisp gives you scores in three areas: clarity, conciseness, and confidence. Here's what each one means.

• Clarity

  How well others can understand you. Are you getting your point across without confusion? Do you provide enough context?

• Conciseness

  How efficiently you communicate. Are you using the right amount of words? Cutting filler and repetition helps.

• Confidence

  How assured you sound. Do you use hedging language when a direct statement is better? Confidence is about clarity and decisiveness, not volume.

Frequently asked questions

What does the clarity score mean?

Clarity measures how easy it is for others to understand you. High clarity means you're getting your point across without ambiguity. Low clarity might indicate vague wording, unclear references, or missing context.

What does the conciseness score mean?

Conciseness measures how efficiently you communicate. High conciseness means you're saying what's needed without extra filler. Low conciseness might mean you're using more words than necessary or repeating yourself.

What does the confidence score mean?

Confidence reflects how assured you sound. It looks at things like hedging language ("maybe," "I think," "kind of"), tone, and directness. Higher confidence doesn't mean being loud—it means being clear and decisive when appropriate.

How are the scores calculated?

After your session, an AI analyzes your messages against these dimensions and assigns scores from 0–100. The feedback also includes specific phrases you could improve and suggested alternatives.

Are the scores objective?

The scores are AI-generated based on patterns in your speech. They're helpful as a guide, not a perfect measure. Use them to spot trends and areas to practice, not as a rigid grade.